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KogoPAY App

Request to Delete Your Account

We’re sorry to see you go. Please fill out the form below to request the permanent deletion of your account. Make sure to read and acknowledge all the statements to understand the implications of this action. If you have any questions or need assistance, feel free to email our support team at support@kogopay.com

Please be aware that due to regulatory rules we must retain your details for no less than 5 years. When your account is closed KogoPAY will return any funds on your account to you, less any fees due.

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